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PRIVACY POLICY

PRIVACY POLICY

Last updated: September 8, 2026

Mid-City Fitness LLC, doing business as MidCity Strength and Fitness (“Mid-City Fitness,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an online form, respond to an advertisement, contact us, or use our services.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Mobile phone number
• Information submitted through contact, membership, free-pass, waiver, or lead-generation forms
• Communications you send to us
• Information related to your interest in our memberships, training programs, classes, events, or other services

We may also automatically collect limited technical information when you visit our website, such as your device type, browser type, IP address, pages visited, referring website, and interactions with our website or advertisements. Cookies and similar technologies may be used to provide website functionality, understand website usage, and measure advertising performance.

HOW WE COLLECT INFORMATION

We may collect personal information directly from you through:

• Our website
• Meta platforms, including Facebook and Instagram lead forms
• Membership, scheduling, waiver, payment, or customer-management platforms
• Email, text message, telephone, or in-person communications
• Other service providers that help us operate our business

HOW WE USE INFORMATION

We may use personal information to:

• Respond to questions and requests
• Activate and administer free passes, memberships, appointments, classes, or other services
• Contact you about your requested pass, visit, membership, or service
• Provide customer service and operational communications
• Send promotional email or text messages when permitted by law and when appropriate consent has been obtained
• Maintain and improve our website, services, advertising, and customer experience
• Measure the effectiveness of our advertising
• Protect our business, customers, website, and systems
• Comply with applicable legal obligations

TEXT MESSAGES

If you provide your mobile number, we may send messages related to a request you initiated, such as activating a free pass or scheduling a visit.

If you separately consent to receive promotional text messages, Mid-City Fitness may send recurring marketing messages about memberships, services, events, and offers. Consent to receive promotional messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information below.

HOW WE SHARE INFORMATION

We may share personal information with service providers that assist us with website hosting, advertising, analytics, customer management, scheduling, waivers, payment processing, email, text messaging, and other business operations. These providers may use information only as permitted under their agreements with us and applicable law.

We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect our rights or safety, investigate fraud or misuse, or complete a business transaction involving Mid-City Fitness.

We do not sell or rent personal information.

ADVERTISING AND ANALYTICS

We may use advertising and analytics services, including services offered by Meta, to understand how people interact with our website and advertisements, measure campaign performance, and deliver relevant advertising. These third parties may collect information through cookies, pixels, and similar technologies according to their own privacy policies.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, respond to requests, maintain business records, meet legal or accounting obligations, resolve disputes, and enforce agreements. We may delete or anonymize information when it is no longer reasonably needed.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

YOUR CHOICES

You may ask to review, correct, or delete personal information that we maintain about you, subject to applicable legal and recordkeeping requirements. You may unsubscribe from marketing emails using the unsubscribe link in the message and may opt out of promotional texts by replying STOP.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

CHILDREN’S PRIVACY

Our website and online lead forms are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental consent. If you believe a child has provided personal information to us inappropriately, please contact us.

THIRD-PARTY SERVICES AND LINKS

Our website and communications may contain links to services operated by other companies. Their collection and use of information are governed by their own privacy policies, not this Privacy Policy.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any revised version will be posted on this page with an updated “Last updated” date.

CONTACT US

Mid-City Fitness LLC
MidCity Strength and Fitness
3364 E. 51st St.
Tulsa, OK 74135

Email: scott@midcityfitness.com
Phone: (918) 373-1705

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